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Training

 

Software Concepts provide training in our corporate facility, online interactive, or at your company. Whatever your needs or staff size, we deliver informal or structured training services. Here are a few examples of how we support the training needs of our clients:

  • System overviews: using the server and operating system, configuring the DS90 application, business continuity policies and procedures, diagnostics, support communications.
  • Administrative controls: customizing menus, supporting remote log-ins, configuring security and authentication procedures, reporting menus, search and keyword configuration, email and third-party application deployment and integration.
  • End-user education: using modules for every day business transactions, searching, keywords, emailing and faxing documents, support procedures.

Recognizing that application savvy employees are more efficient, we train your local, regional or national staff any time, any where. How do we accomplish this? We offer an array of training methods to make it easy for your staff to get up to speed quickly.

  • Phone: When you call in for assistance, your call goes directly to our technical staff. Each of our highly skilled employees has years of experience and gives you answers when you need it.
  • Online: We train your employees on the spot with our computer to computer application sharing. We offer on-demand help or schedule it at your convenience – to any number of your employees.
  • On Site: We conduct formal or informal training at your company, to any size audience. Whether your staff has four or forty people, we provide on-site training that you need.