We are proud of the strong relationships we have with our customers. We’re honored to present a few quotes from our customers, as they share how they benefit by using our computing solutions every day.

Support from Software Concepts...

“Sure Winner Foods is very pleased with all aspects of working with Software Concepts…the technical support and responsiveness has been immediate and complete. We feel that the relationship is more of a partnership than a vendor-customer relationship.”

Mark Irving, Technology Director – Sure Winner Foods

Measuring Effectiveness...

“The primary measurement for assessing improvement was the number of transactions processed per agent. We now process up to 1500 orders weekly. This used to require 5 agents we now perform this task with 1½ agents. We have also grown our business by 75% since implementing Software Concepts software and added no additional administrative or office staff.”

Mark Irving, Technology Director – Sure Winner Foods

Every Day Ease of Use…

“The team here finds the software provided by Software Concepts very easy to use… It’s a piece of cake!”

Jack Costello, Executive Vice President - Crusader Paper

Help When You Need It…

“I like the fact that I don’t have to wait for the next software release to have my business needs addressed. I like just picking up the phone, reaching a techie immediately and discussing my problem. And there’s no way we would have gotten the commission tabulation capability from the previous software vendor!”

Jack Costello, Executive Vice President - Crusader Paper

Complete Solutions Provider…

“…We chose Software Concepts as a solutions provider because of the Price-Support-Local-People equation. Our specific criteria were user friendliness, integration capabilities and turnkey ease of implementation.

The system is amazing – it’s been running 24x7 since 1996 and still ticking. The efficiency and productivity that we now have because of the new system is immeasurable…

I cannot imagine being able to do any work without it.

The integration capabilities enabled though the software helped us become more responsive and flexible. We have adopted PDA integration, UPS applications and better warehouse management practices. As we’ve gained these information technology abilities, we’ve acquired smaller companies in a more efficient manner. I cannot even estimate the ROI, as it is beyond estimation. And I can’t imagine our staff size without this system...”

Peter LaPrad, IT Manager, Boston Warehouse
(Boston Warehouse began working with Software Concepts in 1996 with seven users; today it is a $35 million company with 75 users.)